Managed IT Support & Cyber Security | OhTech | South West UK
Case Study
Meadens Motor Group
Project Name:
Enabling security, greater control and improved business efficiency
Company:
Meadens Motor Group
Comprehensive Review
Pre-engagement, Oh-Tech conducted a comprehensive review of the Meadens business structure, values, goals, and pain points. This in-depth analysis allowed the team to pinpoint areas where their services could significantly benefit Meadens. They identified opportunities for cost and time savings through strategic improvements.
Meadens Motor Group (Meadens) is a multi-award winning Škoda dealership, which also offers Mitsubishi servicing, new and used cars and electric brands to customers in the south of England. The company lacked a system to manage company devices, and sensitive data resided on individual user OneDrives, which posed a significant security risk. Once the relationship was established, Meadens also needed the IT strategy to be rolled out at a new branch in Christchurch, Dorset.
“When we opened our new Christchurch branch, it was important to get everything right, including our IT provision. Oh-Tech was doing a great job managing our systems and it was an obvious choice to have them integrate the new branch too. We value their advice, and they have become a trusted part of our team.”
Tom Sexton, Meadens Škoda Dealer Principal
On-boarding
Seamless Integration
Oh-Tech’s proven on-boarding process ensured a smooth transition from the existing systems and support staff to its current streamlined solution. The process includes:
- Detailed site mapping including network points and data cabinet locations
- Recording hardware documentation
- Third party software integration
- Remote monitoring deployment
- A thorough security audit
- Team introductions to foster trust and ongoing open communication
Performance
Greatly enhanced speed
Centralised
Device control and data storage
Next generation
Firewalls and security
Oh-tech Action
Centralised Control for all company-owned devices
Oh-Tech implemented Microsoft Intune, giving centralised control over all company-owned devices. This enabled several efficiencies including standardising security policies by establishing security settings; implementing remote management, allowing tasks including remote troubleshooting; and improving productivity with streamlined software configuration for a more efficient user experience.
Centralised data storage:
The data that had previously resided on individual user OneDrives was migrated to Microsoft SharePoint. As a result, Meadens has stronger data security and centralised data management with a single repository for all company files and folders. This in turn significantly improves team collaboration, by providing a platform for easy document sharing and co-authoring.
Improved internal security:
Diagnostic machines requiring full admin rights were isolated on a separate network (VLAN). This minimises the impact on the corporate network if a diagnostic machine becomes compromised
Next-generation firewalls:
Oh-Tech upgraded Meadens’ network security by installing next-generation firewalls with advanced features allowing web filtering to block access to malicious websites and prevent malware infection; an IPS (intrusion prevention system) to detect and prevent network intrusions; Advanced Threat Protection to identify and neutralise sophisticated cyberattacks; DNS filtering to control access to unauthorised domains and prevent phishing attempts. A reporting system enables Oh-Tech and Meadens to gain valuable insights into network activity for improving future security.
Network Performance Boost:
Oh-Tech replaced Meadens’ outdated 100Mbps switch with a high-performance 1Gbps switch, significantly enhancing network speed and data transfer rates. Their Wi-Fi infrastructure was also enhanced, providing a single, robust network for internal users and a separate guest network.
