Managed IT Support & Cyber Security | OhTech | South West UK
Case Study
Aluminium Shapes
Project Name:
Unlocking efficiency and security
with strategic IT support
Company:
Aluminium Shapes
Comprehensive Review
Pre-engagement, Oh-Tech conducted a comprehensive review of the Aluminium Shapes business structure, values, goals, and pain points. This in-depth analysis allowed the team to pinpoint areas where their services could significantly benefit Aluminium Shapes. They identified. Opportunities for cost and time savings through strategic improvements.
Aluminium Shapes, a growing company with a significant remote workforce, faced challenges with sluggish IT support, outdated technology, and rising costs. 40 computers and multiple servers were spread across a very large business premises and their existing setup lacked the security and efficiency needed for smooth day-today operations. They sought a reliable and highquality IT partner to optimize their infrastructure and achieve a secure, efficient work environment.
“Oh-Tech offers a straightforward and exceptional service. The engineers are always helpful, efficient and make sensible, cost-effective improvements to our network and overall systems. We appreciate the personal and prompt responses. They have helped us with diverse requirements including CCTV and complicated server projects without incident.”
Darren Millard, Managing Director, Aluminium Shapes
On-boarding
Seamless Integration
Oh-Tech’s proven on-boarding process ensured a smooth transition from the existing systems and support staff to its current streamlined solution.
The process includes:
• Detailed site mapping including network points and data cabinet locations
• Recording hardware documentation
• Third party software integration
• Remote monitoring deployment
• A thorough security audit
• Team introductions to foster trust and ongoing open communication
Staff
Improved productivity
Business
Efficiency and continuity
Network
Performance and security
Oh-tech Action
Network – significant speed boost:
Oh-Tech implemented dedicated network fibre links between key locations, delivering a significant rise in overall network speed, much appreciated by all Aluminium Shapes’ staff.
Enabling increased working mobility:
Oh-Tech strategically deployed UNIFI Wi-Fi in key areas, empowering laptop-users with consistent and efficient wireless connectivity.
Modernised infrastructure:
A new server replaced Aluminium Shapes’ aging, rented 10-year-old model, optimising performance for critical systems. Oh-Tech’s transparent costing ensured Aluminium Shapes received the best deal on hardware directly from the supplier.
Data security fortification:
A comprehensive backup solution for all systems, new and old, was implemented. The Oh-Tech comprehensive review had uncovered a critical vulnerability: a lack of off-site backup for the company’s vital Aliwin system. This exposed them to potential downtime due to fire or water damage. Within 24 hours Oh-Tech had established secure cloud backups, safeguarding their crucial data.
Enhanced communication and trust:
Oh-Tech’s engineers conducted in-person forums with staff across all departments. These sessions fostered trust and uncovered pain points that management might not have been aware of, allowing the new IT team to address previously unknown issues.
