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Case Study
Ocean Automotive Group

Project Name:

Driving forward with streamlined IT

Company:

Ocean Automotive Group

Comprehensive Review

Pre-engagement, Oh-Tech conducted a comprehensive review of the OAG business structure, values, goals, and pain points. This in-depth analysis allowed the team to pinpoint areas where their services could significantly benefit OAG. They identified opportunities for cost and time savings through strategic improvements.

Ocean Automotive Group (OAG) needed comprehensive IT support to optimise their dealership operations. Relying at the time on a third-party provider, the company faced limitations as well as high costs, and initially sought Oh-Tech’s support to supplement its in-house provision. Soon after OAG engaged Oh-Tech, the inhouse team member left the company, and Oh-Tech assumed full responsibility for IT, putting one of its team members on-site, and backing this with its service desk.

Gail Ninnim Managing Director Ocean Automotive
“Oh-Tech’s deep understanding of dealerships was evident in their network redesign, which has delivered significant cost-savings year after year. Their fully managed IT system proved more cost effective than previous solutions, and provided us with a team of multiple IT engineers. This robust support has virtually eliminated our IT headaches.”

Gail Ninnim, Managing Director,
Ocean Automotive

On-boarding

Seamless Integration

Oh-Tech’s proven on-boarding process ensured a smooth transition from the existing systems and support staff to its current streamlined solution. The process includes:

  • Detailed site mapping including network points and data cabinet locations
  • Recording hardware documentation
  • Third party software integration
  • Remote monitoring deployment
  • A thorough security audit
  • Team introductions to foster trust and ongoing open communication
Breeze System

£savings

£80,000 annual savings

Enhanced

Security, disaster recovery and connectivity

Enabled

Secure remote working

Oh-tech Action

Cost effective MPLS replacement:

Successful transition from an expensive MPLS solution to a modern, cost-saving alternative, with seamless service continuity.

On-site and off-site backups:

Enhanced data security and disaster recovery with a robust backup system, protecting against ransom ware threats.

Unified communications:

A new phone system empowered Ocean with greater control over call flows and remote access for staff.

Secure remote working:

Enabled secure home working with a two-factor authentication VPN.

Boosted connectivity:

Upgraded internet connections from a single, sluggish line to dedicated, high-speed connections at each site, with such improved performance that everyone noticed.

Stabilised Wi-Fi:

Replaced outdated Wi-Fi with a cloud-managed UNIFI system featuring the latest Wi-Fi 6 technology, eliminating slowdowns, drop-outs, and poor signal coverage.

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