Managed IT Support & Cyber Security | OhTech | South West UK

Happy Global Wellness Day! Is Your Tech Working For or Against You?

Today is Global Wellness Day. As such, we wanted to invite you to consider a few ways to prioritize not just your mental and physical well-being, but your digital well-being as well. After all, technology is what keeps us connected to the world at large… and if we don’t approach it appropriately, it can create […]

How a CRM Can Transform Your Customer Interactions

One of the most significant advantages of operating as a small or medium-sized business is that you can provide more personalized attention to your customers, unlike larger enterprises and corporations. However, you need the right tools to make these interactions as effective as possible. With the right customer relationship management tool, or CRM, your business […]

A Simple Guide to Handling a Business Data Breach

A data breach—when a company’s sensitive data, from customer details to company secrets to financial information, is exposed—certainly isn’t a good thing for any business to experience. Once an organization knows it’s happening, it’s time to go into panic mode. While this is an understandable response, it is crucial that you are prepared with a […]

4 Lessons You Need to Learn About IT ASAP

We live in a time where all business owners should have some working knowledge of technology, but this lesson is often learned only after the fact. Sometimes it takes a crisis to thrust one into action, but we’re here to help you take the first step. Today, we have four lessons that you can learn […]

How Tech Debt Will Hold Your Business Back from Seeing Success

While it might be tempting to take advantage of deals, sales, and even “free” technology, it’s crucial that you acknowledge you’re losing something valuable as a trade-off. The problem with tech is that “cheap” and “quick” doesn’t translate to “effective” and “valuable.” If you’re not careful, you might find yourself a victim of “tech debt,” […]

How to Make Sure Your Vendors Are as Secure as They Say

You rely on your vendors to conduct business, but these vendors are just as susceptible to cyberattacks as your business is. How can you make sure you’re working with vendors who prioritize security? That’s what we’re covering in today’s blog.

A Practical Guide to Managing Shadow IT in Your Business

Shadow IT may have a pretty cool-sounding name, but its impacts on your business are anything but. The term “shadow IT” describes any technology used in the business setting without the express knowledge and go-ahead of the IT department. While it may be common, it certainly isn’t good… despite often having the best intentions behind […]

How to Win Back Customers After IT Issues

Let’s be honest, technology can sometimes cause big headaches for businesses. Maybe your main computer system crashed right when you were busiest, or you had a scary data problem. These tech troubles can frustrate you and your customers. Remember Y2K, around the turn of the millennium? It was a time when everyone worried that all […]

The Medical Industry Relies on a Lot of IT

Step into any modern medical facility, and you’ll witness a complex interplay of human expertise and sophisticated technology. From the front desk to the operating room, information technology is not just a convenience; it’s vital for nearly every aspect of patient care and operations.  Consider the intricate systems within a hospital or clinic. When these […]