Managed IT Support & Cyber Security | OhTech | South West UK

How to Store a Hard Drive (Safely)

Data storage is an evergreen issue for businesses, and the best solution seems to change with every new innovation. That said, the principles behind effective data storage seem to be fairly cut and dry. Today, we want to share some data storage best practices that transcend time.

Tip of the Week: Supporting Your Staff While They Learn New Software

Learning a new piece of software can be challenging, even for the techiest employees out there. If you don’t provide enough support during this period, it could lead to frustration, wasted time, and a general resistance to change. Thankfully, you can address these issues by examining the psychological, organizational, and training-related factors at play when […]

Your IT Partner Should Make It Easy to Fire Them

I have a question to ask you that is incredibly important that you can answer, despite its relation to a particularly sensitive business topic: how prepared and able are you to fire your vendors, especially the one currently handling your IT? There are situations where you could find yourself having to make this call, but […]

Is Ransomware as Big a Threat as It Seems? No… It’s Worse

Ransomware seems to be everywhere. One can hardly turn on the news without hearing about a new ransomware attack—and that’s just the ones that hit the news cycle, not to mention the smaller ones that are either hidden by the companies or not considered newsworthy. Meanwhile, businesses are urged to invest in more security tools […]

Don’t Let the Sunk Cost Fallacy Keep You Stuck in the Past

The more money you throw at something, the more you hope that it will eventually deliver on the investment… but if you’re not getting the results you hoped for, you might be falling into the sunk cost fallacy. You might find yourself making illogical decisions based on the investments you’ve already made, and that doesn’t […]

Tip of the Week: Improve Your Network Through Router Placement

A solid Wi-Fi connection is a necessity, not a luxury. To provide your team with the best possible wireless connection, you need to choose the right router and place it correctly. It’s best for a business to buy its own modem and router, rather than renting a combined device from an internet provider. This gives […]

How to Calculate Your Next IT Project’s ROI

Depending on the sector your business falls into, you’ll want to implement technology solutions designed to help you be successful in the context of that sector. Part of that means investing in new solutions that can yield a satisfactory return on investment, or ROI. But how do you know if a solution can yield a […]

Don’t Let AI Tank Your Customer Relationships

AI is a game-changer, there’s no doubt about it. From the value your business gets from streamlining operations to its powerful information retrieval, it’s changed, in a very short amount of time, how knowledge-based businesses operate. If you’re thinking of handing over your entire customer support operation to an AI, however, you need to pump […]

3 Ways You Can Use Excel Effectively

Some of the most versatile and useful technology out there might already be installed on your infrastructure. One such tool is Microsoft Excel, Microsoft 365’s spreadsheet building platform. You might be surprised to find out that Excel can be used in some interesting ways—including these three uses.