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Managed IT Support & Cyber Security | OhTech | South West UK

Insights

OhTech has been serving the Dorset area since 2015, providing IT Support such as technical helpdesk support, computer support and consulting to local SMEs.

Don’t Let AI Tank Your Customer Relationships

AI is a game-changer, there’s no doubt about it. From the value your business gets from streamlining operations to its powerful information retrieval, it’s changed, in a very short amount of time, how knowledge-based businesses operate. If you’re thinking of handing over your entire customer support operation to an AI, however, you need to pump […]

3 Ways You Can Use Excel Effectively

Some of the most versatile and useful technology out there might already be installed on your infrastructure. One such tool is Microsoft Excel, Microsoft 365’s spreadsheet building platform. You might be surprised to find out that Excel can be used in some interesting ways—including these three uses.

Tip of the Week: How to Boot Your PC In Safe Mode

Diagnosing issues with your PC can be challenging, and that’s because an operating system is inherently a complicated piece of technology. If you’re looking for a way to isolate the problem and diagnose it, we typically recommend you work with a managed service provider (like us) to make it happen. If you’d like to try […]

Be Prepared for When Ransomware Strikes

There is a seemingly infinite number of cybersecurity threats out there, but there are few threats more dangerous than ransomware. If a business hasn’t taken precautions against it, ransomware can (and will) find ways to extort money, hold data hostage, and threaten that organization’s continuity. Today, we want to cover what ransomware does, what you […]

Unlocking the Power of Standing Desks

Are you tired of that afternoon slump, the achy back, or just feeling generally sluggish after hours of sitting? Well, what if I told you there’s a simple change you can make that could improve your workday and boost your well-being? We’re talking about the mighty standing desk. We’re all looking for ways to feel […]

Business Data: Ask the Right Questions, Get Smarter Answers

Every business owner has heard the mantra: Data is the new oil.  It sounds great, but for most, the reality is far from it. Your data is probably unrefined, messy, and sitting in a digital graveyard. You’re paying to store it, worrying about a potential security breach, but you can’t point to a single decision […]

Microsoft SharePoint: What It Is (And What Your Business Can Do With It)

How much does your business value communication and data security? The answer to that should be “A lot.” Microsoft SharePoint, a web-based platform for storing, organizing, sharing, and accessing information, can help businesses that use Microsoft 365 work more effectively. Today, we’ll cover three of its best features and what your business can accomplish with […]

Stop Your Sprawling Software-as-a-Service Spend

I have two questions for you. First: how many subscriptions do you pay for that pertain to your business and its software? Second, how many of those subscriptions are actively used in your business’ processes? This kind of sprawl is too easy to fall into if you aren’t carefully paying attention to these agreements… but […]

The IT Safety Lecture

The more IT you use, the more conscientious you have to be to ensure that an action you—or your staff—takes doesn’t unwittingly put your business at risk. Today, we’ll go through some ways for you to do your best to stay secure. Let’s get started.