Small Business

Did you know that industry data suggests that the average small business loses over $10,000 per year simply by making “common-sense” IT decisions that lack a long-term strategy? In fact, most IT decision-makers look at technology as little more than a utility, like water or electricity, rather than a competitive advantage. IT is not a […]

We talk about VoIP like it’s a magic bullet for small businesses—and it often is. But here is the catch: it is not a set-it-and-forget-it solution. To get the actual value out of your investment without driving your employees and clients to the brink of frustration, you need precision and planning. If you are looking […]

We’re sure that even your most talented employees have tasks on their plate that make them feel like expensive data-entry clerks. This is known as the “tedium tax,” and it can have a very real impact on small businesses (especially when employees wear multiple hats). When you have multiple tools that don’t speak well with […]

For technology professionals, working with small businesses (SMBs) is often a balance of high-stakes problem-solving and strategic frustration. While technology has become more accessible, the gap between having the tools and using them correctly remains a primary point of contention. Let’s go through four considerations the IT pros are pressing as they enter 2026.

How much would you be willing to pay to keep all of your business’ records from being locked away, or to keep them off the dark web? Hundreds? Thousands? More? This is precisely what cybercriminals rely on when they infect businesses just like yours with ransomware. Let’s talk about ransomware a bit: what it is, […]

I have a question to ask you that is incredibly important that you can answer, despite its relation to a particularly sensitive business topic: how prepared and able are you to fire your vendors, especially the one currently handling your IT? There are situations where you could find yourself having to make this call, but […]

One of the most significant advantages of operating as a small or medium-sized business is that you can provide more personalized attention to your customers, unlike larger enterprises and corporations. However, you need the right tools to make these interactions as effective as possible. With the right customer relationship management tool, or CRM, your business […]

Technology is one of the key enablers of automation for businesses, so it makes sense that it would eventually creep into email. Automated emails have the power to contribute to more streamlined operations when used well, but they are far from flawless. Today, we want to get you thinking about the pros and cons of […]

One of the biggest myths about cybersecurity and cybercrime is that smaller businesses are somehow immune to the more dangerous types of threats because they don’t pose a viable target for cybercriminals. Nothing is further from the truth.